IBPS Clerk salary at a glance
The notification sets one basic pay scale for the post of Customer Service Associate (CSA). On top of the basic pay, you get allowances and perquisites under the rules of the bank you’re allotted to, as those rules stand from time to time.
The CSA basic pay scale
The notification writes the scale as ₹24050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480. Read it in parts: the starting basic, the size of each increment, and how many increments come at that size.
| Part of the scale | Increment × number | Basic pay |
|---|---|---|
| Part 1 | ₹1,340 × 3 | ₹24,050 → ₹28,070 |
| Part 2 | ₹1,650 × 3 | ₹28,070 → ₹33,020 |
| Part 3 | ₹2,000 × 4 | ₹33,020 → ₹41,020 |
| Part 4 | ₹2,340 × 7 | ₹41,020 → ₹57,400 |
| Part 5 | ₹4,400 × 1 | ₹57,400 → ₹61,800 |
| Part 6 | ₹2,680 × 1 | ₹61,800 → ₹64,480 |
Source: the “Compensation” table under clause A of the CRP CSA-XVI notification. All 19 increments together take the basic from ₹24,050 to ₹64,480.
How the basic pay grows
These are the basic pay figures at the start of the scale, at some of the points where the increment size changes, and at the top of the scale. They show basic pay only.
IBPS doesn’t publish an in-hand or gross salary figure. Your take-home pay depends on the allowances and perquisites of the bank you join, and on deductions, so we don’t quote one here.
Where you could work
CRP CSA-XVI recruits for Bank of Baroda, Bank of India, Bank of Maharashtra, Canara Bank, Central Bank of India, Indian Bank, Indian Overseas Bank, Punjab National Bank, Punjab & Sind Bank, UCO Bank and Union Bank of India.
Same notified scale
The notification gives one basic pay scale for the CSA post. Allowances and perquisites follow each bank’s own rules.
Merit-cum-preference
After the Mains, you’re provisionally allotted to one bank based on your merit, your order of bank preferences and the vacancies of your state/UT.
Preferences are locked
You set your bank preference order in the online application form. IBPS won’t accept any request to change it later.
The bank makes the offer
The allotted bank issues the offer of appointment, sets its terms and handles joining. Appointment also depends on being declared medically fit.
What a Customer Service Associate does
A CSA joins the clerical cadre of a public sector bank. The notification doesn’t list duties, and they vary by bank and branch. These are the usual areas of clerical work at a branch — tap one to expand.
Allowances & terms
The notification doesn’t list individual allowances or their rates. It only says they follow the participating bank’s rules. These are the conditions it does set out:
Career growth
CSA is an entry point into a bank’s clerical cadre. Within the scale, basic pay rises through its 19 increments. Promotions beyond that depend on the bank’s own promotion policy, not on the IBPS notification, so check the details with the bank you’re allotted to.
Crack IBPS Clerk with your own daily plan
Daily targets, PYQ practice sets & timed mocks — built around the IBPS Clerk pattern.
Get into the merit list
Your bank is allotted on merit-cum-preference, and merit comes from your Mains marks alone. The prelims only gets you to the Mains. JobSafal builds a daily plan for both exams and shows you, mock by mock, where you stand.
Daily plan
Daily targets across Reasoning, Quant, English and General / Financial Awareness.
Mock analysis
See which section is holding back your score after every mock.
Timed mocks
Practise under separately timed sections, as in the real IBPS Clerk exam.
PYQ practice sets
Previous-year questions with solutions, so your prep matches what IBPS Clerk asks.
