Cancellation & Refund Policy
Effective Date: January 1, 2025
⚠️ Important: JobSafal operates on a strict no-refund policy. All purchases are final.
🚨 No Refund Policy
JobSafal operates on a strict no-refund policy. All purchases of test plans, AI Sir subscriptions, and other services are final and non-refundable. This policy applies to all transactions made through our platform, regardless of the reason for cancellation or dissatisfaction.
Subscription Cancellation
While you may cancel your subscription at any time from your dashboard, no refunds will be provided for unused portions of your subscription period. Cancellations are effective at the end of your current billing period, and you will retain access to all features until the subscription expires.
Test Plan Purchases
All test plan purchases, including individual tests and subscription plans, are final. Once a test is accessed or a subscription is activated, no refunds will be processed regardless of performance, satisfaction, or technical issues encountered.
AI Sir Subscriptions
AI Sir question packs and subscriptions are non-refundable. Questions consumed from your pack cannot be refunded, and unused questions will not be refunded upon cancellation. All AI Sir purchases are considered final upon completion of the transaction.
Technical Issues
In case of technical difficulties or platform issues, we will work to resolve the problem promptly. However, technical issues do not qualify for refunds. We may provide service credits or extend subscription periods at our discretion, but this is not guaranteed.
Payment Disputes
If you dispute a charge with your payment provider, we reserve the right to suspend or terminate your account until the dispute is resolved. Disputes do not automatically qualify for refunds and will be handled on a case-by-case basis.
Account Termination
If your account is terminated due to violation of our Terms of Service, no refunds will be provided for any remaining subscription time or unused services. Termination due to policy violations is considered a breach of contract.
Force Majeure
In the event of circumstances beyond our control (including but not limited to natural disasters, government actions, or technical failures), we are not obligated to provide refunds. We will make reasonable efforts to restore services but cannot guarantee uninterrupted access.
🔵 Limited Exceptions
While we maintain a strict no-refund policy, there are very limited circumstances where we may consider exceptions:
Duplicate Charges
If you are charged multiple times for the same service due to a technical error on our part, we will refund the duplicate charges within 5-7 business days to the original payment method
Unauthorized Transactions
If your payment method is used without your authorization, contact us immediately. We will investigate and may provide refunds for confirmed unauthorized transactions.
Service Credits
At our sole discretion, we may provide service credits or extend subscription periods for significant service disruptions, but this does not establish a precedent for future refunds.
⚠️ Important Notice
By purchasing any service from JobSafal, you acknowledge and agree to this no-refund policy. We encourage you to:
- Take advantage of our free trial before making a purchase
- Read all terms and conditions carefully
- Contact our support team if you have any questions before purchasing
- Ensure you understand the features and limitations of each plan
📞 Questions or Concerns?
If you have any questions about this policy or need assistance with your account, please contact us:
Email: contact@jobsafal.com
Response Time: Within 24 hours
Support Hours: Monday - Friday, 9:00 AM - 6:00 PM IST
Policy Updates
We may update this cancellation policy from time to time to reflect changes in our services or legal requirements. Any changes will be posted on this page with an updated effective date.
We recommend reviewing this policy periodically. Your continued use of Job Safal services after any policy changes constitutes acceptance of the updated terms.